How can we help?
Search for an answer, browse a topic below, or reach the team directly.
Troubleshooting
Fix common issues with alerts, connections, and orders.
- My TradingView alert did not place a trade
- My broker keeps disconnecting or my login was rejected
- I got double filled or the wrong size
- My Lune indicator or strategy access is not showing on TradingView
- A position looks wrong or was already closed at my broker
- My automation stopped firing
- Trade Copier is not mirroring trades
- My order was rejected
- My position size looks wrong
- I can't log in or verify my email
Account & Billing
Manage your subscription, connections, and account.
FAQ
Quick answers to common questions.
Still need help?
Reach the team on Discord or by email. We are happy to help.