My automation stopped firing
When Auto Trader stops placing trades, one of a few common blocks is usually the cause. Work through this checklist to find it.
Your Auto Trader stopped placing trades, but signals still arrive. In most cases the automation is paused, the signal is too old, you hit a rate limit, or the account is disabled. Work through the checks below in order.
Auto Trader only acts on a signal when the automation is active, the signal is fresh, and the target account is connected and enabled.
Open your automation and look at its status. A plan or billing change can pause an automation. If your subscription lapsed or a plan change removed access to a feature, Lune pauses the affected automations to keep you safe. Restore the automation to active once your access is back.
Each webhook signal has a time limit. If a signal reaches Lune after it expires, Auto Trader skips it and does not place a trade. Late alerts from your charting tool are the usual cause. Send a fresh signal and confirm it arrives within the allowed window.
Lune limits how many signals it accepts in a short span to protect your account from runaway alerts. A burst of duplicate or looping alerts can trip this limit. Trim duplicate alerts at the source, then wait and retry.
Open your broker connection and check its status. A disconnected or disabled account cannot receive trades. Reconnect the broker, then confirm the account is enabled for the automation.
A daily loss limit or a max position cap can stop new trades once reached. Open Risk Management and review your limits. Reset or adjust them if a limit is holding trades back.
Still stuck?#
If your automation is active, the signal is fresh, and the account is enabled but trades still do not fire, reach out. Join the Lune Discord or contact support, and include the automation name and the time of the missed signal.