Privacy Policy

Last updated: February 6, 2026

1. Overview

This Privacy Policy explains how Lune Trading (“Lune”, “we”, “us”) collects, uses, and shares information when you use our Service.

2. Information we collect

Account information: name, email address, and authentication details required to create and secure your account.

Billing information: if you purchase a subscription or paid feature, payment processing is handled by third‑party payment processors. We generally do not store full payment card numbers; we may receive and store limited billing metadata (such as plan, status, and timestamps).

Connected accounts: if you connect third‑party services (e.g., broker/prop accounts), we may store connection metadata and encrypted credentials or tokens you provide for the purpose of maintaining the connection on your behalf.

Usage and device information: basic telemetry such as pages viewed, feature usage, approximate location (derived from IP), browser type, and similar operational logs used to secure and operate the Service.

Trading data you choose to display: account status, positions, order updates, and related data retrieved from connected services and shown inside the application.

Support communications: messages you send to us (e.g., email or support chat) and related metadata used to respond to your request.

3. How we use information

  • Provide, maintain, and improve the Service.
  • Authenticate users and secure accounts (fraud/abuse prevention).
  • Maintain third‑party connections you enable and display related data.
  • Provide customer support and respond to requests.
  • Comply with legal obligations and enforce our Terms.

4. How we share information

We do not sell your personal information. We may share information with:

  • Service providers (hosting, databases, monitoring, customer support) who process data on our behalf under confidentiality obligations.
  • Third‑party integrations you choose to connect, when necessary to authenticate, maintain the connection, or submit requests you initiate.
  • Legal and safety: if required to comply with law, protect rights and safety, or prevent fraud/abuse.

5. Security

We use administrative, technical, and physical safeguards designed to protect information. Sensitive connection credentials are stored encrypted. However, no system can be guaranteed 100% secure, and you use the Service at your own risk.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and secure the Service. You can control cookies through your browser settings, but some features may not function correctly if cookies are disabled.

7. Data retention

We retain information for as long as necessary to provide the Service and for legitimate business purposes (e.g., security, compliance, dispute resolution). If you request deletion, we will take reasonable steps to delete or de‑identify information, subject to legal and operational constraints.

8. Your choices and rights

  • You can update basic account information in the app.
  • You can disconnect third‑party integrations at any time.
  • You can contact us to request access, correction, or deletion where applicable.
  • If you receive marketing emails, you can opt out using the unsubscribe link (where provided) or by contacting support.

Depending on where you live, you may have additional privacy rights. We will respond to reasonable requests in accordance with applicable law.

9. Children’s privacy

The Service is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

10. Contact

Questions about this Privacy Policy can be sent to [email protected].

For privacy inquiries: [email protected]

11. Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.